This Privacy Policy explains how Nexera collects, uses, stores, and shares information when you visit our website, contact us, or work with us.
Information we collect
We may collect information you provide directly, including your name, email address, phone number, company details, project information, appointment preferences, and messages sent through our website. We may also receive basic technical information such as browser type, device type, referring pages, and website activity.
How we use information
We use this information to respond to enquiries, prepare proposals, deliver our services, arrange calls, manage client relationships, improve our website, maintain security, and meet legal or administrative obligations.
Cookies and analytics
Our website may use essential cookies and privacy-conscious analytics to understand performance and visitor behaviour. Where required, optional cookies will only be used after you provide consent. You can control cookies through your browser settings.
Sharing information
We do not sell your personal information. We may share limited information with trusted service providers that help us operate our website, communications, scheduling, file storage, or client work. These providers may only use the information for the service they provide to us.
Data retention and security
We retain personal information only for as long as it is reasonably needed for the purpose for which it was collected, our business records, or legal requirements. We use reasonable organisational and technical safeguards, but no online system can guarantee absolute security.
Your choices and rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain uses. You may also withdraw consent where processing is based on consent.
Third-party links
Our website may link to services or websites operated by others. Their privacy practices are governed by their own policies, and Nexera is not responsible for those practices.
Changes to this policy
We may update this policy when our services, technology, or legal obligations change. The latest version will always appear on this page with its effective date.
Contact us
For a privacy request or question, contact us through our Connect page or email hello@nexera.com.